[Resolved]  Nsdl E-Governance Infrastructure — your request could not be processed. please try after sometime. for e-kyc pan card online form

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.
Even the virtual e-sign is generated. But after entering the otp a message of

'your request cannot be processed. Please try after sometime'

Please refund my money, which was already paid.

Token number for this application is [protected]
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May 1, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2020
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
May 29, 2020
Updated by bhavnabartwal
I still havent received my pan card despite the money being deducted
May 29, 2020
Updated by bhavnabartwal
Please look into the complaint as PAN is required for official work by my office.
Complaint comments 

Comments

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.
Even the virtual e-sign is generated. But after entering the otp a message of

'your request cannot be processed. Please try after sometime'

Please refund my money, which was already paid.

Token number for this application is [protected]

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