[Resolved]  NSDL — nsdl pan refund of pan processing fee

Address:Malappuram, Kerala, 673636

I use NSDL website to create a new pan card for me. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank but Aadhar verification was not completed due to authentication issue on their registration process (Status: Your Request cannot be Processed.Please try after some time). Neither No process of my Application nor refund and it's been since long time. I didn't yet receive any feedback of my application form NSDL. Thus I request for refund of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card.Tthey have to revert/rectify their web-site if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change
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Apr 4, 2018
Complaint marked as Resolved 
Nothing done and closed the complaint as resolved
Verified Support
Feb 14, 2018
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
Apr 04, 2018
Updated by jamalpv
More than ten times sent the details via said email
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