[Resolved]  NSDL — Online pan application failure

Address:Udaipur, Rajasthan, 313001
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have applied for online pan card. I did the payment and on the last step my authentication is failed and i got this message

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Rs 116 are also debited from my account.
My temporary token is [protected].
Please help me with my pan card as soon as possible.
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May 11, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Suhail,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
Complaint comments 

Comments

PAN application acknowledge number [protected] is waiting on TIN facilitation center for long time. Please do the needful and update status asap
NSDL e-Governance Infrastructure Customer Care's response, Apr 10, 2017
Verified Support
Dear Naveen,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
I didn't get you. Will you please elaborate.

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