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NTL Call Taxi Complaints & Reviews

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Last updated Nov 24, 2020
Complaints 165
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NTL Call Taxi reviews & complaints page 3

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G
Gopinath12345
from Chennai, Tamil Nadu
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A/C not worked in cab ..

Address:Chennai, Tamil Nadu

I booked the NTL call taxi cab at evening 5PM for tambaram drop from ECR . After get into the cab we started to travel for 1 km. i asked the driver to switch on A/C . he simply replied the A/C is not working ... after reaching the destination, they charge amount is along with A/C .. if we raised the concerns to NTL complaint team ... there is no proper response from them and they saying we donot have a option to refund the amount .. its really...
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J
Jim Sanjay
from Mumbai, Maharashtra
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Demanding extra money

Address:Chennai, Tamil Nadu

Sir, we hired a taxi for 5 hours with maximum 50 kilometres run, for Rs. 925.00 with Booking ID B[protected], Cab # TN 69 AF 0811, Driver mobile # [protected]. The agreed time for the taxi to arrive was 12:00 noon. However, Taxi came 45 minutes late. In between driver went for lunch and did not turn up for 15 minutes as I was waiting for him on the designated spot (Near Woodland Restaurant). Taxi came back at the dropping point at 5:10 PM and...
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A
AnonymousChennai
from Noida, Uttar Pradesh
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Poor customer service

Address:Chennai, Tamil Nadu

I really disappointed with my ride with ntl this morning, Customer service was really poor - my scheduled booking was around 6.40AM but cab came @ 7.15AM Also the tariff mentioned to me was first 6km Rs 150 & addt. Rs9.6/km but rate charged to me was Rs 16/km. Next thing was I had Rs300 in my wallet which they informed that only Rs 100 only can be taken from wallet. We will never use ntl service in my life anymore & will never recommend...
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P
Pavan Kumar Murugan
from Mumbai, Maharashtra
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Fraud related to amount in NTL Wallet

Address:Chennai, Tamil Nadu

I am Pavan from Chennai. I traveled from Anna Salai to Seven Wells in Chennai at 10:45 PM on 25th July, 2015 using NTL Taxi Services. When I alighted I was asked by the driver to pay the journey fare (166/- INR) by cash though I had 550/- INR in my NTL wallet account. I was earlier cheated by NTL on a similar occasion two months ago where the driver demanded cash in spite of the amount left in my wallet. No use of speaking to NTL complaint...
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T
Tomy George 86
from Cherthala, Kerala
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Claiming Bill Detail

Address:Chennai, Tamil Nadu

I have booked NTL taxi from Mint, Seven wells, Old Jail Road to Chennai Domestic Airport, Meenambakkam on 07.07.2015 at 05.10 AM. I got Bill information through SMS but i did not received through Email. Please Send me the Bill details, so that i can claim the bill in Office. My Booking ID: A[protected], Cab No: TN11J7949, Driver Mobile: [protected]. Please send bill om my mail id- tomy.[protected]@gmail.com.Thanks....
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S
srini81
from Mumbai, Maharashtra
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Irresponsible taxi provider

Address:Chennai, Tamil Nadu

I booked ntl taxi on 19th Jul 2015 night for travel from parambur to chennai central on 20th July mrgn 5 am.my train was at 6 am. I received a prompt message on 20th mrgn at 4.30 am with cab details.. I waited till 5.05 am and the cab didn't arrive.. When I call the cab driver., he said he was travelling to injambakkam and he will not be cmg., this gave me a surprise. Then I called the ntl no at[protected], the gave a irresponsible...
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S
Seetha Raman
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UN proper co ordination

Address:Chennai, Tamil Nadu

I have booked the Taxi booking ID :A[protected] booked form chitalapakkam to tambaram west station entrance, booked time is 10.30.pm, but vech came only on 10.45 only, improper co ordination form the customer care & i very them thru phone at 10.45 pm they imformed thru message ur vech will arrive within 10 min, but if we board the vech after 15 or 20 min late they are charging wating fees, but for this case they telling only sorry, i am...
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SSathiyamurthy
from Warangal, Telangana
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Cheating and overcharging by NTL taxi driver on 30th June 2015

Address:Chennai, Tamil Nadu

Booking ID: A[protected] Cab No: TN 25 AB 3488 Driver name: Anand I booked NTL call taxi for my brother from Chitlapakkam to Chennai Central station with pickup time as 2.45PM whereas the taxi arrived only at 2.58PM and the actual boarding time was 3PM. The driver proceeded in opposite direction choosing a circuitous route, initially from my home and through Mambalam instead of Anna salai. On checking up at complaint number 044...
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sathish shanmugam
from Bengaluru, Karnataka
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Bill receipt is not received via Email

Address:Chennai, Tamil Nadu

Booking Id: A[protected] I have traveled from Alandhur to Koyembedu Omni Bus stand yesterday 25.06.2015 at 10.00PM. I got Bill information through SMS but i did not received through Email. Please send me the Bill details, so that i can claim the bill in Office. Thanks...
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S
Simon074
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Driver charged excess amount

Address:Chennai, Tamil Nadu

I booked a cab from Arumbakkam to Ayyapakkam, I got a bill for Rs.255 but driver collected Rs. 345 from my brother. Driver informed that machine not working, so he can't show the meter amount. I registered complaint with NTL customer care on same day, but recevied no response. NTL guys, you service sucks. Im not going to use your service or recommend to any of my friends. Esnure that you return my money Cab number - TN19K8728...
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Address:Chennai, Tamil Nadu

Hi, I have booked a taxi on 18/06/2015 from Madhavaram to CPCL Manali. I have paid the cash, the driver said we will send the bill to your email. As of now i called 4 times every time customer care team is saying you will get the bill with in 15 to 30 min. As of now i didn't get any bill. Here i am providing my booking id::B[protected] and CAB no:TN29AR1967 and again i am providing my email-id:[protected]@yahoo.co.in. Also,...
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O
oleti
from Kayankulam, Kerala
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Excess Charging by Driver

Address:Chennai, Tamil Nadu

Dear Sir, My name is O. Sudarsanam and my mobile number is [protected]. I have booked NTL call taxi on[protected] for usage of car on[protected] and my booking ID is A[protected]. Subsequently I got message giving the cab number as TN22 CR8492 and the mobile number of driver is [protected] (or [protected]). The trip was completed yesterday night. at the end of the trip, the driver of the cab showed me some calculations and collected...
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K
kp.ts
from Chennai, Tamil Nadu
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Driver excess amount

Address:Chennai, Tamil Nadu

Ntl Cab driver charged Rs.390 for a trip on a budget cab from adyar to st thomas mount military hospital on 30/05/2015 citing that GPS did not work. We found this was excess as the on the same route in a budget with waiting time of 30 minutes costed far less than the amount paid. I would be obliged if there is a possibility of refund as more than 100 rs has been paid in excess....
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Baskar Panchavarnam P
from Mumbai, Maharashtra
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Excess charge taken by the driver

Address:Chennai, Tamil Nadu

1. We have requested mini (indica) but they have sent Big vehicle, When i called before pickup they sai we will collect only mini fare. But charged big vegicle fare. 2. We booked Cab from Medavakkam to Tambaram East. It will take max 8 kms. But the driver charged for 12 kms 3. We asked to stop in Tambaram east but the driver went to upto Tambaram west and asked to i need to go back tambaram east. Booking ID : A[protected] Drived...
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R
ratnakumarps
from Chennai, Tamil Nadu
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Excess fare charged

Address:Chennai, Tamil Nadu

I took a taxi to central station on the[protected]. The booking ID A[protected] and the pickup time was 6 AM. The taxi was late by 10 mins.We left at 6.10 and reached the station at 6.40 .My fare was Rs 293.and I paid Rs.300. The SMS bill reached me at 6.45 am.after I had paid off the taxi and it included a waiting time of 42 minutes.This is impossible because we reached the station at 6.40 am.The taxi driver had deliberately overcharged...
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J
Jeba.C
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About bad experience

Address:Chennai, Tamil Nadu

I had a worst experience with NTL Call Taxi..We used For the journey From Kammakotti Nagar To Thiruvanmaiyur..(TN 19V 6876 Swift Desire)During Journey, On every signals the metre which shows the hire is running..running in all singals, while car is waiting on signal..We question to driver, but he didn't answered properly..Please take worth ful action towards this complaint...taxi booked name: Edwin, ph no [protected], date 28-5-15 time 8.00pm...
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Address:Chennai, Tamil Nadu

Hello, I have booked a taxi on 26/05/2015 from Adyar to Airport.I have paid the cash, the driver said u got the bill to email. As of now i called 2 times every time customer care team is saying got the bill with in 15 to 30 min. As of now i didn't get any bill. Here i am providing my booking ID: B[protected] and Cab No:TN07CB3037.Pls send my Receipt to my mail-id : m.[protected]@gmail.com as i mentioned while booking. Thanks in advance....
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S
sctrajan
from Ernakulam, Kerala
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Annoying calls

Address:Chennai, Tamil Nadu

For the last 3 weeks or so, I am getting calls and messages meant for your driver AMALRAJ. I have explained a number of times that the called number does not belong to AMALRAJ. But they kept on calling and sending SMS. After a few days of this storey repeating, I was assured that your people had a wrong number on your records and have since deleted the wrong number and I would NOT be disturbed any more. But the nuisance continues. The...
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G
gokul777
from Chennai, Tamil Nadu
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pls provide invoice

Address:Chennai, Tamil Nadu

hi, I booked ntl cab on last sunday (17-May-15) at morning 7.30, and picked up area-teynampet to perambur. pls refer the invoice number-B[protected]. Kindly do the needful.. pls share the invoices to this Email [protected]@gmail.com Cont.No- [protected]...
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D
Divyaprakash Thirunavukkarasu
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Worst CAB Driver

Address:Chennai, Tamil Nadu

I had a very worst experience with NTL Service. I came from chennai tambaram kamarajapuram to airport for 370 rupees which is way toooo much. I got a bill in my phone after half an hour from my drop. Bill amount is 131 rupees. When I call the help desk they say bill amount is 270 rupees. I spoke to santhosh who didnot respond to my query properly. I am not going to leave this here. I will sue the company soon. My booking ID : B[protected]-18may04:04 My...
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