NurseryLive Complaints & Reviews

Dear Team

No customer contact no given in nurserylive website.No response to mails aswell.These guys are looting money from customers and not providing any update.I have paid around 2546 for one of the orders 2weeks ago.Please dont buy from this site.

I have made an order on 2nd june for 5 plants but since that day no confirmation received and no reply by customer care.. also payment has been received in advance.. please ask them to refund my amount.

I have made an order but till jow no response received and even no detaila of processing an order.. they are doing fraud and also not giving refund back.

Hi team,

This is domain regarding my order aced on Nurserylive on 19th May 2021 whose Order number - NLV[protected]. Prepaid amount 900/- for four plants. I have tried to reach out to Nurserylive team to get update on my order on 26 June and this is the update

Please accept my sincere apology due to the delay occurred in the delivery.
We would like to inform you that the order fulfillment has been affected by the covid-19 challenges.
Your NLV[protected] order will be dispatched within the next 3-4 days. You will get tracking details through SMS within the next 24-48 hours Post dispatched. The expected delivery date will be shared once the tracking number is shared.
! We understand you are worried about your order and we are trying our level best to get it to you and we would like to ensure that your plants reach you in a healthy condition
Thank you for your patience and support in this regard.

Again on 2nd June, I tried to reach out for status update on order and no response via email or chat. I feel like cheated. Also they don't have any direct contact phone number for customer to reach out for quick resolution.

I have ordered on 9th may 2021 but product is still not delivered .
No response to emails on delivery .
Ordered amount was already paid while placing order.

Order No :NLV[protected]

My name is kalyan kumar my ORDER no : NLV[protected], I ordered live plants on 12 MAY 2021, till now there is no response worst service, SO I WANT MY MONEY BACK 1182 rupees to original payment method now

I had placed an order on 9th April 2021, order number - NLV[protected] and it was supposed to get delivered in the next 15 days but I see till today (3rd Jun) my order is not even shipped.

I had made the full payment online for my order.

I have written multiple times on their customer care emailID and chat window but never got any response from them. I have even written to them on Instagram but there is no response.

This was my first experience with Nuerseryliv and it has been the worst experience ever.

Please do not use this site as they just take money from customers and never reply/ deliver what they commit.

Highly disappointed.

I complained here once but still there has not been any progress in my order status. I tried calling them but the no is switched off.

Please help. Nurserylive has taken an order with online payment but it has not provided any support in delivering the plant. Now i want to cancel the order but noone is there to help.

Order NLV[protected]

Please help in cancellation and refunding please

Order processing till 8 days when I will get it

Many days ago my order is always processing it not packed or delivered

Order NLV[protected]

Three Live plants order costing Rs 996/- was placed on 14 th May 2021.

Not received any plants till date.

No refund option is provided. No contact number on website.

No one replies to mails or chats.

If you can't deliver why accept order.

Request to take against this fraud company.

My order NLV[protected] is already paid. But there has been no progress in the order status for days.

Hi I have ordered live Plants from nursery live on May 18th 2021. But still I have not received my order. Whenever I contact chat support of nursery live they tell it will be shipped within 2 days but they are not doing it. Cheating customer by doing prepaid order and not delivering it to customer.

I have ordered 3 live plants from nursery live on 25 may, 2021 bit today after about 8 days, I have not recieved a single update from them.
They are not replying to the mails, they have no customer support on there website. I am aalo not able to log in into there app.
The order is already paid for.
Please resolve the issue.
Below is my order number
:- NLV[protected]

I ordered NLV[protected] on 19th May, But no update till now. No
response on chat from these guys. No customer care number, nothing.Even i sent the mails regarding this but no gain.Order has been confirmed a long back and even got a mail on 24th May that it will be dispatched in 3-4 days. But since then no update. These website seems to be cheating the people, taking their money but not providing anything. If they cant deliver my product then better cancel my order and refund the amount as soon as possible.

We orderd plants & seeds on NurseryLive site on 22nd May order number NLV[protected] and received the order confirmation.

But since then there is no response form this company, they have only an online chat function, no contact number or office address etc. There is an email id if but no one responds from that email, its all computerised response.

We tried the online chat many times and always you receive the same repose that your order will be dispatched in 24-48 hrs or you will receive the order in 4-6 days.

Looks like this is a fraud website and action has to be taken against them and the website has to be taken down by authorities.

All we need now is refund of our money and new buyers please be alert.

I've ordered few plants from the website on 25 may. Order no NLV[protected]. They've not updated me regarding the same. Order is not shipped yet. Also there's no response from Customer care either through email or Phone no provided.

We ordered plants worth Rs. 3000+ in April 30th 2021 from Nursery Live (order ID - NLV[protected]). A month has passed since. The order hasn't been delivered. We sent at least 4 e-mail reminders so far to cancel the order and refund the amount to the payment source. They're not responding on mail.

They've no customer support no. to contact to. We need to cancel the order and get refund ASAP.

Sir/mam, i had placed an order on nurserylive. they have failed to deliver the order and are also not canceling the order. The money was sent to them via UPI mode of payment. their customer care is non existent and despite multiple attempts to contact them, they have not replied. i kindly urge you to take necessary action,
details of order are as under

Order NLV[protected]
dated: 14/05/2021
status: not...