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NurseryLive Complaints & Reviews

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Last updated Dec 4, 2022
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NurseryLive reviews & complaints page 3

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It was supposed to be a gift and way past the deadline.

Customer care number is bogus. Is it fraud site, if so there are so many advertisements on that I request to ban such online firms which cheat customers....
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I have ordered a plant order id NLV[protected] Has not been delivered Uhave ordered it on 25april and they said it will dispatch in 5-8 days but till now it is not recieved they are saying only shipoed within 2-3 days
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    I am sending the repeated mail since[protected] to [protected]@nurserylive.com, on the subject matter.
    I also forwarded to [protected]@nurserylive.com

    I have received only the bottom tray.

    The Plastic pots are not delivered. Pl take the matter seriously and send the undelivered pots 3 nos

    Kindly refer all my mails.
    Provide Customer care contact no.

    Thanks

    KT Subramanian...
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    I was ordered for a money plant, order no.NLV[protected] today I have received it but the pot is totally broken
    NurseryLive customer support has been notified about the posted complaint.
    I am really unhappy about your service
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      I had placed 2 orders from nurserylive and since i had very bad experience of first order (received very small size of vase and also order was delayed by more than 3 weeks), I tried cancelling 2 nd order after realising their customer support was really bad. But no where I could cancel the order plus they didn't consider request also over email and I got 4 plants from 2nd order which were of poor quality. This is fake online nursery and received...
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      I ordered 5 plants 3 plants are delivered but 2 plants are not delivered yet
      NurseryLive customer support has been notified about the posted complaint.
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        They have not shipped my product yet and there is no way to reach them.. no contact number mentioned in their website to contact them.....
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        NLV[protected] Order is not shipped after a week and no option to cancel the order.no customer care number and none responds to mail....
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        I placed an order for 2 plants around the middle of Jan. The plants arrived after nearly 2 weeks -- way past the promised delivery schedule -- and as expected they dried up in transit. Despite several emails to the company seeking a refund, the company keeps stalling. This is blatant cheating. The company claims some "expert" has to weigh in on the matter but given that i have images of the dead plants to back my claim, i don't understand the delay in issuing a refund. I hope to flag this shady company's malpractices and caution others from falling for their trick like me.
        NurseryLive customer support has been notified about the posted complaint.
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          I have placed order ( id- NLV[protected]) on 23rd January, 2022. It's been 12 days and order is still under unfulfilled status. I asked customer support via chat ( as only chat support available) multiple times, everytime they are saying it will be dispatched soon. I asked them to cancel my order and refund my money back. They are not doing that as well and i am stuck in all - neither getting my product nor getting my money back. Such a pathetic...
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          Order ID: NLV[protected]. Contains

          1. https://nurserylive.com/products/gulmohar-tree-delonix-regia-plant?variant=[prot...
          2. https://nurserylive.com/products/miniature-rose-button-rose-any-color-plant?vari...

          As per product on the website:
          1. Gulmohar Tree
          Plant Specifications
          Plant Height 24 inch (61 cm)
          Plant Spread 5 inch (13 cm)
          *above specification...
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          After getting 4 referrals for the free plants, I got a mail from team nurserylive after opening that mail I got a link which is directed to main nurserylive website again but this time it's showing network error and the network server is down or permanently changed to new address..

          This is only happening with my mobile & I could open website from other mobiles..

          Kindly resolve the problem.
          NurseryLive customer support has been notified about the posted complaint.
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            I had created my account with nursery live using my Google login last year and ordered some plants. Recently I have been getting emails stating my name as Shakuntala. When I logged in to my nursery live account, I see that my name and address is changed to someone else's. Also my order history is gone. When I contacted the support in August, there is no response even till date....
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            I ordered a plant with pot order I'd NLV[protected] on 16 th December 2021 . The order was wrongly shown as delivered and emailed me that it has been delivered. But in actual I did not even receive a call or text from them for delivery . This is such a fraudulent thing. The payment of RS79 was made in advance...
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            I have purchased few items from NurseryLive on 7th Dec 2021, order no 4349 but I haven't got my items and no response to my mail, call. Even unable to track my order on their website
            NurseryLive customer support has been notified about the posted complaint.
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              First they delivered partial order for one of my orders. Then for another order, no progress was there at all, i.e. no part of the order was even dispatched.

              Upon numerous (and I mean at least 50) attempts at reaching them out via FB messenger, their website chat support, emails ([protected]@nurserylive.com, [protected]@nurserylive.com, [protected]@nurserylive.freshdesk.com), linkedin comments, they finally said, items for both the orders are...
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              Order NLV[protected]
              Order placed: 21st December
              I placed the order on 21 st December for three indoor plants. So far no updates and i have not received the order.
              Resolution: I want a refund for the same....
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              I have order plants from nursery live worth 3k. I have not received any update since a week. I sent an email asking for update but no response from them. I think it is a fraud website. My order number is NLV[protected]....
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              Order NLV[protected]: ₹1, 922.20

              1. Out succulents ordered, there was No plant in one of the pot at all.. It came empty with just mud and a single stem.

              2. Aloevera plant came in a cheap broken pot.

              Need refund or exchange or send new one send gift coupon for that value

              What i hate the most is there is no quick way to reach out to them. Chat available but its not live. No proper...
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              Yesterday I ordered thermoform pots and paid 388 rupees. Payment has done but order has not been confirmed and I'm trying to contact with them but they are not responding...
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