NurseryLive Complaints & Reviews

They confirmed my order on 14th june but they still haven’t dispatched my order yet. When i try to contact them through their customer helpline whatsapp number ([protected]) or email them at “ [protected]@nurserylive “, there is no response from the company. I think i have been duped. I have made payment online. And every now and then when i try to track my order, their shipping and support call date is delayed to later dates everyday. I have...

I placed an order with Nursery Live on the 7th of June 2020, I had ordered for 5 plants and 5 pots. After multiple conversations I recd. the order on the 25th of June, out of the 5 plants 2 were dead and the pots weren't delivered. The products were packed very very poorly, the soil had come out of the pots and the plants were not even planted properly. One of the plants was so rotten that it had a foul smell and it immediately had to be...

My order is confirmed more than 4 weeks ago. I asked them for status and they said it will be dispatched in 10 days... Again after 10 days, they said one week. And again nothing dispatched yet. They are not responding to my cancellation and refund request also and nobody responds on the whatsapp number. They have my money and sitting on it without any service. Worst customer service. I will never ever have any dealings with them once i get...

SIR,
On 18.06.20, I have placed order for 7.2 inchthermoform pot and my oreder no is
V3BA0141937. when i track with my order number. no result shows
i have try many time to customer care number and email but no response other side. plz refund my amount 459.00...

I have order some plants through nurserylive.com since May 2020 starting. Since order, i try to contact them. But vendor web site no contact number not mentioned. They have provided one whats-app number and presently that also not working even if I send any msg to that number, no one response / reply me. Yesterday I chat with their team and request them to cancel my order and refund my 100% amount.
As of now I order 5 times, one of...

Mentioned in subject line...

My order has not been delivered and there is no way to contact the the nursery live staff...

Dear sir,
I order a plant from company nurserylive.com more than a week ago and it was supposed to be delivered yesterday. I didn't received the order and their delivery partner was also out of reach. I think its a scam cause on their facebook page lot of people had complained of same. Their customer support is also not responding. Order number is 5k[protected]...

There are number of online complaints against this company but no action is being taken. I had ordered product - 5k[protected]. And i have not yet received my order and their delivery agent number is also out of reach. They are not even giving refund and not even responding on their whatsapp number.

I ordered a snake plant on 15 th june and still it shows in dispatch....

I have ordered a product from nursery live on 28th may. The order is k4ep0119578. I have paid the amount and i havent still received my package. I either need a refund or my product as soon as possible...

I have ordered vegetable seeds by paying online. No response or status update after that. Not even responding to messages. They also not refunding amount....

I have placed and order worth ₹873 for seeds, soil and fertiliser on nurserylive website on june 2. Partial order was finally dispatched on june 13 but hasn’t reached me yet. I have been asking for courier details but no one has been resounding to me. There is no option to cancel the order on the website. I have asked them to either deliver or cancel the order but i have not been informed anything from their end except for automated responses...

I ordered seeds of 1004rs on may 28 n still now i didn't recived the item n its snowing as its dispatched... I lost all my money...

My order#: 8yzv0110332
Order confirmed
On 18-may-2020 has not yet been dispatched... Nor do these guys respond....

Placed order on mar 28, order has yet not delivered. Everytime i send them a message or email, i always get a response it is ready for dispatch but the delivery date keeps changing, initially it was supposed to be on 19 may then it got pushed to 9 june then 14 june and now 20 june. I do not trust them, they have not even sent me a tracking number meaning it has not been dispatched at all. Despite my repeated request to cancel my order, i...

Dear sir,
I had ordered some seeds via nurserylive.com on 8th June 2020. Now 10 days passed. No response from nurserylive. I used prepaid payment. Because no COD option. After creditng the money to their account they are not dispatching the items or not looking to anyones order. I tried to contact them via mobile number mentioned the website. But always hearing that the number was suspended. I send email to them. But no reply. Please...

Hi,

We ordered few fairy garden miniatures for our child's online school project on 26th may and 27th may with order numbers: ra8p0117930 & fqwj0118627, respectively. And also we paid the respective amount on the day of ordering itself. The cumulative payment amount is 2636 inr.

For ordering these materials, since this is basically a company related to gardening, they added few vegetable seed packets as free...

I had ordered cousteau airplant arrangement against order number 1bgj085063 on 9th of march’ 2020 amounting to inr 1997/- consisting a glass hanging arrangement with air plants fixed in gravel along with sea urchin and decorative moss. After a great deal of delay and repeated follow ups the arrangement was finally delivered on 21st march’ 2020. On opening the package it was discovered that the glass shell broken, airplanes & decoration...

I've did a payment of 816₹ on Nurserylive.com for the order which I've had placed on 26 may its been arround 15 days, no updates on my order also the customer care executive are no how helping with this issue, I've several times messaged them on their whatsapp support, and e-mailed them on multiple times but nothing solved, I've several times asked them to either refund my money or dispatch my order but they are unresponsive to what I'm...

I saw their page on instagram and then logged into their online page, selected my plants and paid the money on the 28th of may, 2020. Now there's no update or reply. The enquiry date on tracking the delivery status keeps changing.
I have messaged them on instagram and emailed them as well. A lot of other people on instagram seem to be facing a similar issue, some even pending for 2 months. This is their instagram page
https://instagram.com/nurserylive_?igshid=17opjnrmpgqs0...