NurseryLive Complaints & Reviews

Hi,

This site seems to be fake. I have ordered plants from this site by paying amount of 896rs and they have not delivered.

Also they have captured my personal information which im worried if this site is fake.

Appreciate in advance if my complaint can be considered and block this site as others will not be effected.

Thanks,
Nikhila Vemulapalli...

I made a purchase with nurserylive on 30th June, ORDER NLV[protected] but they never gave any delivery dates or informed about the status of the order. There is no customer care number. Finally the order arrived on 12th Aug 2021. The package arrived with dried plants. I tried sending them emails with no replies. I tried contacting them on instagram but again they will just say our team will get in touch with you but no one ever replied to...

Order NLV[protected] - no update and no one to connect to either. They simply never respond. Reading several other comments, i now know that i was duped. This company is Fake!
Once placed, these guys disappear taking one’s money....

I placed an order on 23june and took a constant feedback on the order but they don’t answer emails and they don’t have a customer center to handle queries. My order is not yet delivered. This is ridiculous since it’s been 2 months now....

Hello,

As mentioned above i have not received the order placed on 8th August 2021. The full payment is done and have received confirmation from your end as well.

I had also sent an email on [protected]@nurserylive.com regarding the same on 13th August but have not eceived any reply till today.

Order NLV[protected] confirmed

Items
Portulaca, 10 O Clock (Sunrise) - Plant, Portulaca...

Nurserylive is harassing me since last 2months. Neither they are delivering my order, nor they are refunding the money. They are frauds. The site must be blocked....

I had ordered 2 Layer Lucky Bamboo Plant in a Bowl with Pebbles x1, Curry Leaves, Kadi Patta, Murraya koenigii, Meetha Neem - Plant × 1, 2 Layer Lucky Bamboo Plant in a Bowl with Pebbles × 1, and Jasminum sambac, Mogra, Arabian Jasmine - Plant × 1 on 21st august but haven't received any confirmation message or mail. I have mailed many times or chat also but didn't reply or respond from another side. My order is NLV[protected] and the other...

I ordered from nurserylive on july 9th. And till now there are no whereabouts my prepaid order. I messaged them, mailed them but no response. When I try to track the order, it says order not picked up and last updated one month back. Order no. is NLV[protected]. Please help what to do. Is this company really a fraud?...

Order not yet delivered . No response for emails or customer support. Would request cancellation of order and refund of complete amount 978 RS....

Plants supplied against the order number NLV[protected] on 20th August 2021 was of bad quality and dried. I requested the delivery person to take back but he refused to take back as he is not permitted to take back. He also took the picture of the product with assurance of forwarding of the photo. Immediately @ 4.39pm I sent a mail with photos to CS as the complainant to be lodged within 24 hours of delivery. I don't received any acknowledgement...

My order no. NLV[protected] dated 14.08.2021.Product not delivered till date 21.08.2021....

OrderID:
NLV[protected]
Phone/Mobile:
[protected]
Email:
masoom.[protected]@gmail.com

I have placed an order in the Nurserylive website on July 29th 2021 and paid Rs. 800 The plants and miniatures were expected to be delivered within 5 to 6 days as per their email sent to me.But even after 16 days it has not been received and when I send them email or try to contact customer care, they are not...

This is with reference to my order no-NLV[protected]. Wherein the delivery of plants is pending since long time..

Please.expedite or if it is getting delayed, refund the amount at the earliest.

I have sent 2-3 mails for which there is no response..very very bad service.

Do not recommend to anybody...

About one month to go they are not responding and not delivered the product please refund my money...

I had ordered a jade plant and 2 seed packets on 10th august but haven't received any confirmation message or mail. My payment was successful but no notification has reached me yet. On contacting via website chat I was informed my order got cancelled. Then no news about the refund.

I am very disheartened after ordering from here, though heard a lot about this website....

My order id NLV[protected] is not yet delivered. I tried to contact them everywhere but no update, no response. They are fraudelent websites. How we can stop such websites to operate?...

I had placed the order and I had to cancel the order the same day due to some issue. Haven’t received the refund yet. Either provide with the bank transcript or receipt that have processed the refund so I can check on my part as well. I have spent hours and hours to contact the customer service without any response. Very disappointing with the service....

Dear Sir/Madam,
I have placed an order no NLV[protected] on 8th August, 2021 of INR 4, 116.
But, to inform you that, I have not been able to track my order, and even they don't have any proper Order Tracking System to track. Live Chat is not working. I am not even getting any order updates to my mobile no as well as my registered email. Only I am getting the ncash e-mails repeatedly.
This is my first order in NurseryLive...

Placed order worth ₹1100/- on 20th July. Have received only seeds worth ₹140/- Remaining items were not dispatched till date. Nor any updates regarding status of pending items. Sent multiple emails and all they do is send automated response without actually addressing the reason for delay etc. Moreover they don't have a phone number....

Dear Sir/Madam,
I have placed an order no NLV[protected] on 12th August, 2021 of INR 1, 116.
But, to inform you that, I have not been able to track my order, and even they don't have any proper Order Tracking System to track. Live Chat is not working. I am not even getting any order updates to my mobile no as well as my registered email. Only I am getting the ncash e-mails repeatedly.
This is my first order in NurseryLive...