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NurseryLive Complaints & Reviews

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Last updated Dec 4, 2022
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I have ordered through Nursery Live app order#NLV[protected].

Even after two days, there is no update on order. The customer service says, it will be delivered asap, but do not tell when exactly. I requested for cancellation of order NLV[protected], but customer service is not responding...
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Nuresrylive is not a good they are fraud and collect the money from the people in the name of free plant provided only the collect freight charges of plant to delivered at our home, but they not delivered the same and not entertained the customers after getting the payment.

Re: A shipment from order NLV[protected] is on the way

Since June this is on the way and still not delivered and their partner courier or...
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Hi.

I ordered multiple plants worth INR 8353/- on August 08, 2021. As per customer care, executive orders gets processed within a couple of days and delivery time for Mumbai is typically between 2-4days after dispatch.

It's been more than a week and I have no confirmation or update of my order. Webchat customer service executives do not respond to messages. No reply to my emails. No customer care number is...
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I have the following order NLV[protected] and got confirmation by mail on 6 August
but after I did not get any update on this . I have done multiple follow up in mail /chat but received no reply .

I did not receive order till now and also don't know about its status
it is a really frustrating and unprofessional attitude of nurserylive .

please look into urgent basis...
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Hello there,

My order number is NLV[protected].

i order on 31st, july 2021. Since then I have no sort of information regarding my delivery as well as the tracking. It's been more than a week, I haven't received my delivery details as well as no sign of status to my order. Every time when I ask for status you guys are extending two more days from the actual date. Can i know will you provide my delivery or tell...
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Order number NLV[protected] was booked on 6 th August 2021.. no news after that..is it a genuine site.. Paid Rs 678.

Is it a fake site? Can't contact anybody...
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I ordered a hoya plant from nursery live which they delivered after a month of complains ..and after waiting so much I recieved a dead plant. Not fair. THIS IS CHEATING. I even mailed them to which I have received no replies and it's been more than a month I must say....
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NLV[protected] - Ordered the plants on Aug 11 & made payment. Did not receive any updates yet. No response for emails as well.
NurseryLive customer support has been notified about the posted complaint.
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    I have ordered 9 plants from that side and did not get anything and not returning my money also making fool to customers and not replying mail also...
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    I have placed an order in the Nurserylive website on July 29th 2021 and paid Rs. 800 The plants and miniatures were expected to be delivered within 5 to 6 days as per their email sent to me.But even after 16 days it has not been received and when I send them email or try to contact customer care, they are not responding for the same.And there is no customer care number to contact them.
    Kindly help to refund the money or deliver the...
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    Order NLV[protected]
    Transaction ID: [protected]
    Merchant Website: www.nurserylive.com
    Amount Paid: 687.00
    Order Date:[protected]:07:35
    The above order for plants with pot was placed and on 6th Aug mail recd that order processed and will be dispatched shortly after that no updates and has been following up since thro what'sapp, chat, twitter but no status or updates given....
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    I bought two plants and prepaid the amount. No tracking detail till now?
    Order NLV[protected]. Is it a fraud company?
    I want my responce today itself that when will I get my order otherwise I will make a cyber complaint regarding you.
    NurseryLive customer support has been notified about the posted complaint.
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      I've placed a prepaid order online with nurserylive.com with Cart value ₹626 having the order ID NLV[protected] and it was promised that the products will be delivered within 5-6 days and was suppose to arrive by 13 Aug however the team still says that the order is under processing and there will be an email sent post its shipment. So they are just sending me this automated replies and no one is bothered to help and there's no contact number to call them and they don't respond to emails. I've requested them to cancel my order and unfortunately no reply from them. I request you to help me get this order canceled and get my refund.
      NurseryLive customer support has been notified about the posted complaint.
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        I had placed two orders on the nursery live site on 14th July2021 and 19th july 2021 which amounted to Rs 2800.
        After waiting 20days, i emailed them and was asked to wait 7days as the order would get dispatched within that time.
        Now, it has been a month and I have no clue regarding my orders nor are these people responding to any of my queries or mails.
        I have asked them repeatedly to return my money back and they are not even willing to do that.
        This is a complete case of online fraud and i want my money back.
        NurseryLive customer support has been notified about the posted complaint.
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          On 1st of august i ordered some plant seeds which cost 279.On 3rd of aug they sent me the order tracking id of speed post but when i tried to track it showed page not found then i called post office customer care even they're not able to track then i chat with the nurserylive customer support on 8th of aug then they said to track the order after 24 hours after 24 hours again i try to track the order but its showed me same thing page not found...
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          The cheating and the fraudster company who have eaten my money and may be digested too.
          The ceo of the company should be put behind bars for cheating customers

          I ordered product on May 3rd and till date more than 3 months I don't have the product delivered. They don't even bother to reply to emails. I am not sure if I can get any higher up email id of the organization...
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          Hi

          I have booked my order on 30th July 2021.

          When i booked order it was mentioned 5 days it will deliver but Its been 14 days not yet delivered or not any communication.

          It seems a fake company.

          Please let me know if anything. Else i will write Google reviews about this service. So that others will not be cheated like me.

          Regards
          Satish
          NurseryLive customer support has been notified about the posted complaint.
          Even mentioned contact number +[protected] also not reachable or not working.

          I think we have all cheated this. Dont recommend and dont go for these any services.
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            I ordered 5 enchanted roses pack and 5 kg of coco peat 10 days ago. Since then I was receiving emails regarding that my order is yet to be dispatched but when I cross checked my order number on their website it says that the order number is invalid now currently it's been three days since I send an email for refund and cancellation of my order but till date I have not received any email in response or any help from their side.
            My order...
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            Hi,
            I have ordered two items on 19 July and order number : NLV[protected]
            After a long wait today on 10th august. I have received the pending order which is still missing some items.
            The ceramic pot is missing from the package. The plant comes in the plastic pot and soil and miniature but without the ceramic pot which I liked the most and ordered.
            After chatting on site with customer support they are showing me...
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            I had placed 2 orders for 1977 rs. On 26th july. Contacted many times. Not getting any response. Need refund. Please help....
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