Nykaa — amount not refunded | |
I have ordered 2 items on nykaa on 5th jan. But they are not returned by thier courier partner as they were damaged. The order is prepaid. When i am asking the customer care to initiate my refund request they are saying it will be initiated only after it reaches their hub. Why this should happen? Its already showing them that product is returned without any attempt to deliver still they are not initiating the refund request. I want my amount refunded asap. Was this information helpful? | |
 2 Comments | |
Comments
I have order on 21 St December 2018 and my amount debited but order not confirmed when I mail nykaa den they tell it comes within 48 hours and after 15 days still not getting my amount and I mail about 10 times they tell u contact bank but in my transaction nykaa name and number and they refused what should I do?
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Please send my order as soon as possible
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