Nykaa — beauty products

I am really disappointed with nykaa poor service n i order my products 2 weeks back n twice it came delivery failed when no one called or tried reaching my number how can they tel the courier person failed to delivery n 2 days back i called nykaa customer num he told he will slot 13th dec he ll get it delivered my products n today is 15th stil i didn't get my products.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Rajashree,

Thank you for your patience.

We would like to inform you that the refund has been initiated from our end on 19/12/2019. The amount will reflect in your bank account in next 2-3 business days.

Also, as per our delivery partners update, the replacement order has been delivered to you "Shipment no. [protected]" and another shipment will be delivered in next 1-2 days.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.

Regards,
Team Nykaa

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nykaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1113
    Pending
    0
    Resolved
    70
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information