Nykaa — Cancelled my products/Refund status | |
Nykaa cancelled my products which I ordered from their website with MY MONEY. It's been more than a week and got to know today from customer care that I've to go to bank to get my money which I supposedly paid them via UPI. It's funny that such services play and provide such cheap game of service. I don't have to to go to bank to take the money which I paid them. Very very very much dissatisfied and disappointed. Thankyou for wasting my time and money Nykka. Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
1113
Pending
0
Resolved
70
View all 1113 Nykaa.com reviews & complaints
+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
View all Nykaa.com contact information
Having spoken to 7 of your executives individually, and been promised a replacement at the earliest, now the story you are cooking is that the person who picked up the product was not associated with Nykaa.
I ordered 13 items a month back, one of which was defected and broken. Requested a replacement, your company picked up the product, and even after 7 calls, I never got a replaced product. And now, I get an email saying that the person who picked up the product was not associated with Nykaa.
You have multiple customers from my home including Shubhangi Maheshwari, Suruchi Maheshwari, Prachi Maheshwari, Charu Mahesheshwari, and Diksha Maheshwari.
Thank you Nykaa for a glorious experience
Never shopping again!