| Address: | Mumbai City, Maharashtra, 711114 | | Website: | www.nykaa.com |
I had ordered 2 maybelline lip balms from nykaa . Order number is[protected] That is a color lip balm (baby lips) from maybelline. I have purchased the same product from the store as well but the lip balms i have purchased from nykaa it's seems to be a duplicate product, as per the packaging it showing from china. It is supposed to be from Mumbai. The products tht i have received from nykaa are fake. I want you to please change the product and sell the genuine one. I know you don't manufacture the product but replicas of products are easily available in the markets i know it very well.. And it would not take much time for me to inform everyone about the so called GENUINE products you are selling and also I have mailed the same thing 2 days back and have received response from you as like you won't be able to return and refund as this is used one, now just tell me one thing until or unless I used the product how come I know this is original or fake? When I had applied the lip balm on lip it is burning like I had applied any pain relief balm, so please tell me after this should I apply again to get same type of feeling? . Kindly do something for the same, else i will have to do. Though this is a small thing but cheating the customers is not acceptable. I'll do best i can if nothing is done from your side.
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