Nykaa.com Complaints & Reviews

The manufacturing date of the products i received is 2014..after raising complaint the return was scheduled...i continuously mentioned that I am working and is not available at home and requested to let me know when the pick up will be done..got the msg for the pickup so I requested my neighbours to give it to the courier guy but nobody came..its my money and therefore m struggling...i ask one question that it's my money that is why I am...

I ordered 3 items and paid rs 613 through my paytm wallet. As soon as the money got deducted, a messaged appeared saying one or more item in your bag has gone out of stock. Then i checked my paytm wallet.. The money had been deducted. And nothing shows up in my orders section in nykaa.Com. Which means no order placed. Kindly fix the issue or refund the amount....

Dear support

I had ordered loreal super liner black lacquer under order no[protected].

The bottle is empty and there is no eye liner solution in bottle.

I had raised complaint on 7 june 2016. Post which your team had asked me for photos, i had submitted whatever was asked. Later on team asked me whether i need product replacement or refund in my account. I had confirmed that i need refund. After...

I had ordered 4 beauty products from 'nykaa.com' on 6rd july, 2016 and paid rs 500 through net banking. I cancelledi rejected the delivery. Now, even after so many days, i have got no update from nykaa.com about my refund. I myself have to call them every 2 days to ask the details. According to nykaa.com, the order is still with the courier people and they will not initiate any refund until the order reaches back to......

I had ordered 3 beauty products from 'nykaa.com' on 3rd july, 2016 and paid rs 649 through hdfc net banking. I cancelled the order as i had ordered a wrong product on 4th july, 2016.
Still the delivery of items was attempted by assigned courier service 'tanvi express' on 6th july, 2016 but i rejected the delivery. Now, even after so many days, i have got no update from nykaa.com about my refund. I myself have to call them every 2...

I ordered 6 items from nykaa.com and i got one free makeup pouch.but they divide the order in two parts and i got only 5 items yet.they didn't even ship my 6th product and my free pouch.and also the parcel box have some ants in it i have to put it aside in sun then only i able to open it.

and this is not all.they delivered me the wrong shade of eyeshadow.i ordered the shade 02 and they delivered the shade 01. my order number...

Hello
I've ordered many products from nykaa.com, they were good and satisfactory. But recently i ordered lakme 9 to 5 flawless matte complexion compact, almond shade, i've already used this product before which was ordered from same site, hence, when its finished i ordered new one but this time the product was really powdery and didn't give that matte finish, wasn't flawless, even the applicator was kinda cheap, the product is really...

I have ordered 9 products and among them received 4 wrong products from nykaa.com.
I have emailed them many times but they have not responded.

My order number is order #[protected] for which i have already paid rs 4586. This happened on 20/06/2016.

1) i have ordered loreal paris casting creme hair color -200 ebony black bigger pack of rs 600 for rs 540
But instead they delivered me the smaller package...

I have received a wrong product from Nykaa.com.
I have emailed them many times but they have not responded.

My order number is -ORDER #[protected] . This happened on 9/06/2016.

i have ordered a Richfeel Brahmi Hair pack worth 550Rs from Nykaa.com
instead they delivered me Richfeel Shampoo worth 150rs.

The invoice is clearly stating the product is 150rs.

When ever i...

On 8th n 9th may it was showing on site that free gift with every purchase make on 8th n 9th may.but I have received any free gift from Nykaa on both my orders which I have place on 8th n 9th.on calling care team of Nykaa they are saying we were out of stock n tld me to accept 100 RS coupon code. if they were out of stock then they were fooling customers by showing false promises of free gift.kindly take a strict action against these fraud...

Hello, i have received four products from Naykaa.com but i found them fake or not original. As i have alrdy used that and compare to this they are just poor quality.among four only one is fine. Rest three are poor.
My order details are :-
Nykaa: Order #[protected]
Maybelline New York Fit Me Foundation - 230 Natural Buff 30ml [protected]
Maybelline New York Fit Me Concealer - 25 Medium 6.8ml [protected]
Maybelline...

I have puchased of MNY Best of 2015 Makeup kits-pink having oder no[protected] on dated 30/04/2016 through Nykaa website on COD.Today i received this product on my address .when i opened this, one item out of package named color show Lipstick is missing .please send my missing product as early as possible or return back whole parcel

m.no:[protected]...

Order no:[protected]

Date of order placement: 24 april 2016

Date of delivery: 29 april 2016

I have contacted the customer care and written to you several times. (Spoken to them 2 times and written to them 4 times) my order delivered to me (Late of course; the site says within 2 days) was incomplete. All the people in the customer care do is blame it all on the warehouse and politely slip away. Only...

Three times nykaa people have delievered me the wrong products. once i order avon's smudge free eye liner and they delievered me the avon's red color lipstick. second time i order a combo pack of barbie lipbalm along with barbie nailpaint .when they delievered me i found that lip balm was not same what i ordered and there was no nailpaint with it. third time i order a combo pack of maybeline eyeliner along with maybeline lipstick and when...

I placed an order on Nykaa.com. It consisted of 4 items. I received some of the products on April 1st .

The email regarding shipping details for remaining products was sent by April 2nd. Only half of the items ( 2 out of 4) in order number :[protected] have been sent via Delhivery courier. No shipping details about the remaining items.

The Delhivery courier tracking page is BLANK on typing the order number : [protected]....

I had ordered some products with Order ID[protected] on 8thy March 2016. That day there was an offer that if I buy Maybaline products costing Rs600 or more a Rs1, 200 kit( Maybelline Insta Glam Spring Summer Kit - Pink) would be delivered as free.

I was able to see that kit in my cart at the time of placing order. The mail that I had received from Nykaa guys also showed that kit in the list of products to be delivered. But when...

Nykaa is the worst shopping site I have came across. Don't ever purchase anything from their site. I ordered a lakme cosmetics kit in which out of 4 items 3 are expired. I repeatedly placed refund request but no response.

Please don't ever buy anything from Nykaa....

I ordered lakme cosmetics kit. I received order on 4-3-2016. When I opened it lip gloss was dried and when i checked expiry date it was already expired in feb 2016.
Then I checked other products as well, cc cream and kajal are about to expire in september. I placed a request for refund 4 times but not getting any response.
They asked me for snapshot of the products I provided that but still no response from them. I again placed...

I was delivered a wrong product and it has been over a month that despite a severely delayed reverse pick up and several emails and calls at their paid STD number, there has been no refund.
My money has been lost....

I had ordered Lakme Cosmetics Kit which included a lip gloss, kajal, cc cream and nail paint. I received my order on 4/3/2016. When i opend it, except nail paint all other items are expired. I have placed an order for return and refund but nobody is responding....