Nykaa.com — bronson professional 5 in 1 face massagers

Shweta shivram Shetty

Address:

Mumbai City, Maharashtra

I got bronson professional 5 in1 face massagers on 29dec after 1 use its not working. I called nykaa costumer care they are like its not there responsiblity and assured to me send the email and contact number bronson consumer team. But there is no mail or message from there side yet. I want refund of this or replacement.

I read lot of complaints regarding bronson products. I guess your sales team should stop selling there product if they are giving default products to us.

Please resolve my issue as soon as possible.

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Comments

Premag Prema

I ordered 2 weeks before n I pay the money through g pay transaction. But the order not delivered. Msg me the transaction was failed. This n not a good service.

Premag Prema's reply, Dec 31, 2019

Product not delivered bad service

Nykaa Customer Care's reply, Jan 13, 2020

Hi Prema,

As we are unable to locate your details under your name (Premag Prema), we request you to please us with screenshot of your registered email ID /Contact no. so that we can address this at the earliest.

Regards,
Team Nykaa

Nykaa Customer Care

from Mumbai, Maharashtra

Hi Shweta,

We regret to hear this.

As we are unable to locate any details of your order under your name (Shweta shivram Shetty), we request you to please us with screenshot of your Order number / registered email ID /Contact no. so that we can address this at the earliest.

Regards,
Team Nykaa