Nykaa.com — cheats and frauds fooling people

1.Leaked product delivered on 18th October
2. Bill of the product is wrong
3. Tried to contact customer service 3-4 times in 6months but they turn out to be ### none resolved the issue
4. Then one of your executive offers discount voucher/refund equal to amount of the product
Which obviously I declined since done with there attitude.
5.now when I ask for the discount voucher instead of being thankful that a customer has returned to you a pathetic shameless guy tells me that my account is deleted which is obviously a lie and that I have to re register to avail discount
6.Later when I inform him my account is working he bargains discount stating that I replied late. Is that guy selling bananas here totally a useless person.
7. Now a new agent states that I placed the request late when in fact I had placed it in 1 day it is they who are prolonging since 6months.

1/6 of agent hardly knows how to behave with customers.

A. If you did not have intention of giving discount why did you offer?
B. Even when my account was working why did your person lie?

This itself shows that you are frauds fooling people.

I suggest do not buy from them.
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I placed an order for multiple items worth ₹7260 on the Nykaa app but while placing the order the transaction failed and the order was not placed. But then I got a message from my bank that the money had been debited. I’d like to know if my order is placed or not because it’s not showing in the app or I’d like Nykaa to reverse the payment.

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    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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