Nykaa.com — delivery service and customer service

Address:560008
Website:nykaa.com

This is my first time ordering from nykaa and I'm complete disappointed at their delivery service plus their customer care services. By far this is my worst online shopping experience. I had order 2 items on 12-12-18. The approximate time of delivery was 17-12-18. But they have been postponing every single day without mentioning an appropriate reason for doing so . I even called up the shadow fax's support (the delivery company) and they assured that I will receive my order in 20-12-18. But I received absolutely no message regarding the delivery on 20th. I would definitely not recommend anyone to buy from nykaa especially because of their ignorance.
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    Nykaa.com
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    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information