Nykaa.com — even after several requests nykaa didn't cancel my order before dispatch

Address:	New Delhi, Delhi, 110077
Website:	Nykaa

I cancelled my nykaa order #[protected] just after minites of ordering it before dispatch but they still disptched it. Whereas there cancellation policy clearly stated that u can cancel it pre shipment and within 24-48 hrs money will be refunded back. I sent 3-4 emails but the only thing i got was a computer generated message. They never reply back. These people are very unprofessional and irresponsible. I think they dont even read your mails. I even doubt that they'll refund my money or not. Frauds. U should take a strict action against them because they are misleading people by their policies.