Nykaa.com — fraud or cheapest product quality, don't return product. | |
Nykaa.com is a very cheapest product. I bought it online app indus vally hair colour men dt 21 aug 2019. I used it 24 aug but product as a herbal mehndi. I make a call customer care no [protected] 24 aug 2019 miss raksha attend my call. I gave all quality of that product. But she said that we cannot return this product because you have already used it. I said to her maim if i would not use as a try. How can find its good or bed. After that she said we could not return your amount 330. So now i need your help pls return my money and aware everyone it's a false company online store. Canceled and blacklist of this company site. One more point nykaa.com increase review only make a fool everyone. Pls stop this site... Thanks [protected] Was this information helpful? | |
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+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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Apologise for the delay in correspondence.
Since you have tried the product, we would not be able to take a return request for the same. Also, we would liek to inform that we are a retailer and not the manufacturer of the products sold on our website. Please be assured that Nykaa products are genuine and authentic. We do not accept any grey market products and only buy our inventory from the brand or authorized distributors of the brand.
As per the return policy which is mentioned on the Nykaa website, clearly mentioned "Product is used or altered" cannot be returned.
Regards,
Team Nykaa