Nykaa.com — incomplete order nykaa order number : nyk[protected]

In reference to order # nyk[protected] which my wife have placed from nykaa, she regulary uses nykaa for shopping but this time we have come across a different experience in which we noticed that some of the items were missing from the delivery package.

1. Olay natural white 7 in one nourishing night repair cream: 3 ordered, 1 received
2. Nykaa skinshield anti-pollution matte foundation - pretty porcelain 01 3 ordered, 2 received
3. Wow skin science kids cool-the-rays sunscreen cream - spf 30+ pa+ 1 ordered, missing
I have shared the feedback also on nykaa website and was cooperation from their end but looks like they don't bother about customer issues anymore.

I have followed up several times but there is no response.