Nykaa.com — L'oreal super liner black lacquer under order no[protected]

Address:	Thane, Maharashtra, 400607
Website:	Nykaa.com

Dear support

I had ordered loreal super liner black lacquer under order no[protected].

The bottle is empty and there is no eye liner solution in bottle.

I had raised complaint on 7 june 2016. Post which your team had asked me for photos, i had submitted whatever was asked. Later on team asked me whether i need product replacement or refund in my account. I had confirmed that i need refund. After that i have been following up continuously for refund but there is no response. I always get system generated mails but never got the refund.

Its been more then a month. Request you to please look into this matter as i am really fed up with your service.

This is not the way customer should be treated.

Regards
Trupti
[protected]