Nykaa.com — me bronson professional sweet touch electric bikini and eyebrow trimmer for woman | |
Order no[protected]. Defective product received on 09.7.2018. when I contacted nykaa, they denied their responsibility of replacing the product and asked to contact the manufacturer and provided me a wrong email Id of the manufacturer.as a result I couldn't send any email or complaint to them directly and my money got absolutely wasted. Very surprisingly nykaa is not at all bothered with whatever they are supplying. The worst online shopping experience I have ever received. How can they deny their responsibility of whatever they are supplying and why should a customer contact the manufacturer directly if he receives a defective, non functioning product.I can't believe it's my fault. Consumers should band this website if they can't provide a secure return policy like other websites. It's really my bad luck that I have chosen this rubbish website over others.
Was this information helpful? | |
 2 Comments | |
Comments
Same thing of faulty product Is happening with me.
Bronson professional hair dryer I purchased from Nykaa is not in working condition. As they said we can't do anything u have to talk customer care department.
They provide mail id and no. On which I don't receive any feed back.
Now reading all this fake about Nykaa I m getting disappointed. Now I will go to consumer forum.
Bronson professional hair dryer I purchased from Nykaa is not in working condition. As they said we can't do anything u have to talk customer care department.
They provide mail id and no. On which I don't receive any feed back.
Now reading all this fake about Nykaa I m getting disappointed. Now I will go to consumer forum.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
1113
Pending
0
Resolved
70
View all 1113 Nykaa.com reviews & complaints
+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
View all Nykaa.com contact information
I received a faulty one. its not working. Money is wasted and Nykaa is not taking any responsibility.