Nykaa.com — Misleading information on offers

Address:

#A2, 4th Floor, Cnergy IT Park, Old Standard Mill Compound, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra 400025

I had purchased a product "MCaffiene face wash" for Rs 339 which has showed "Enjoy a free gift". Along with this product I also placed 2 other products and total bill was about Rs 883. I placed these 3 products on Nykaa mobile application. This was my first on Nykaa and was too late for delivery. And also there was no free gift along with product that was supposed be!

I asked chat help in the app, they said that "You have to place order above 449 to get the gift" I asked them that I couldn't see it on the product. They replied that they have mentioned it on website! They even not mentioned that whether it's nykaa's website or MCaffiene's website. Why would I or anyone have to check the product offers on site rather than their own mobile application. The offer information is total misleading for a customer! Some action to be taken on Nykaa