[Resolved] Nykaa.com — misplaced order delivery
I had ordered an aromamusk organic castor oil from nykaa.
The app shows the product as delivered but it was never delivered to me. On contacting customer support, i got the name and signature of an unknown person as 'proof of delivery' of the prepaid product. When i replied that i'm not the person who got the delivery, i get the same standard 'proof of delivery' email.
It has been a week and my complaint is not yet resolved.
Worst experience with an online shopping site. Horrible customer support by nykaa.
Complaint marked as Resolved May 9, 2019
I got a call from Bluedart asking about my order. After 2-3 days, I received my delivery. Thanks!
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