Comments
Nykaa.com — I haven't got product's and they send email like they can't refund money
I ordered some products in www.nykaa.com, I haven't got products also and not ready to refund. They sending mail like they won't refund.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
1121
Pending
0
Resolved
71
+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
We have requested you to view our website on every interaction to check if we have MAC products available, which we do not. The time we requested you for; was to check again if there were any MAC products we went live with, even if for a few days however, we have never on boarded MAC and have communicated this. Our resolutions for wrong products do not take more than 48 hours however, when we do not curate MAC & Baxi products, it makes us wonder what went wrong. We do not share our warehouses with any third party which eradicates any room for errors of this level.
The pictures of the order page you have sent us does not show any MAC or Baxi product which is why this has not be resolved as we cannot send you products we do not have.
Please feel free to reach out if there is anything we can do for you however, taking back products we have not delivered is against our policy.