Nykaa.com — Missing product complaint

Address:

Jaipur

I have ordered product worth rs 1595 of order I'd NYK[protected] . The product are to be received in two shipments . I received only two products in one shipment and one in another shipment I raised complain on 26th was put on hold for 7 days after it is rejected. I call to customer service they said they can't help me. I have shared all the regrading details snaps and bill invoice everything 4-5 time on mail and I'm app too. I want to get product or refund whatever they can provide me.