Nykaa.com — my 4 products are not delivered even after 22 days

Amrita PS

from Bengaluru, Karnataka

Address:

214, Cattleya Sriven Nest, Halasahalli Road, Bangalore Urban, Karnataka, 560087

Hi team,
I have placed order of 4 products on 20th october and since then i have been receiving messaging stating out for deliver and failed delivery everyday.. I called up customer care for cancellation of my product and i have received mail for cancellation twice.. But i still get the delivery attempt and failed messages... I want a refund for my product and i dont want the products to be delivered anymore.... How can you guys be so irresponsible to deliver the products on time.. Also the band of the delivery person and the contact details are also not provided, neither have they contacted us

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Nov 02, 2019

Updated by Amrita PS Need a immediate refund ..i dont want any reattempt on my delivery as you have failed to live up to my expectations from past 22 days ...i have been constantly receiving more than 30 messages everyday for the delivery attempt and failed delivery..is this a game ..

Nov 02, 2019

Updated by Amrita PS I have spoken yo Deepa Chauhan and another assosiate from Nyka regarding thid and i have got the assurance from them that my amount will be refunded

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Comments

Nykaa Customer Care

from Mumbai, Maharashtra

Dear Amrita,

Thank you for writing your concern.

As per our delivery partner’s update, your package has been delivered to you on 02/11/2019.

Please write back to us on [protected]@nykaa.com in case you need any further assistance. We would be happy to help.

Regards,
Team Nykaa

Nupss

from Mumbai, Maharashtra

Dear Nykaa,

I have still not received my order. It has been more than 10 days.

Kindly check and update

Thanks.