Nykaa.com — my refund not received after 10 days | |
I ordered product for 1400 and they cancelled it on their own and initiated the refund. Itâs been 10 days i have not got any refund yet and my bank has confirmed that itâs a fault from nykaa. I want my money back. I shared my bank statement also with them but no reply. I wrote on twitter and emailed no replies were given. Even after called on customer support they are not agreeing on transfer the call to supervisor. First i never told them to cancel my product and then they are calling me back that i can re order the product and pay money what the # is wrong with nykaa my previous money didnât got back and they are telling me to order wht the hell give me my money back simple Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
1113
Pending
0
Resolved
70
View all 1113 Nykaa.com reviews & complaints
+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
View all Nykaa.com contact information
We regret to hear this.
However, we would like to inform you that, the refund has been initiated from our end on 16/04/2020.
The amount should have been reflected in your bank account by now. We request you to please check the transaction details with your bank once.
Hope this information is helpful.
Regards,
Team Nykaa