Nykaa.com — neither delivering product nor refunding money

Harshitgandhi87

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	Nykaa.com

I place order worth 500 one month back.in the city center my order is not deliverable which is wiered. Useless call center is like a robot repeating same thing from last 15 days "by tomorrow we will refund your money". Such a useless company and pathetic cusromer care. My order number is[protected]. I dont want to buy anything again but i want my current refund back.

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Jun 14, 2018

Updated by Harshitgandhi87 This company is seriously a ###. How you can mark this complaint as resolved despite not delivering the product and not refunding the amount back to me.

Jun 20, 2018

Updated by Harshitgandhi87 When I can expect a reply from Nykaa. Its almost 3 months following up with Nykaa. I know I made a mistake buying product from Nykaa. Nykaa customer care is vary good in closing the request they dont care if complaint is resolved or not. More than 10 request are saying we have initiated your refund it will reflect in bank account in 2 working days and surprisingly same reply after 2 days.