Nykaa.com — Nivea Lotion | |||
Never has any e-commerce company been so cheap so as to first deliver a broken product, be absolutely unapologetic about it, pick it up from my address, and never give me a replaced product. Having spoken to 7 of your executives individually, and been promised a replacement at the earliest, now the story you are cooking is that the person who picked up the product was not associated with Nykaa. I ordered 13 items a month back, one of which was defected and broken. Requested a replacement, your company picked up the product, and even after 7 calls, I never got a replaced product. And now, I get an email saying that the person who picked up the product was not associated with Nykaa. You have multiple customers from my home including Shubhangi Maheshwari, Suruchi Maheshwari, Prachi Maheshwari, Charu Mahesheshwari, and Diksha Maheshwari. Thank you Nykaa for a glorious experience Never shopping again! Was this information helpful? | |||
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