Nykaa.com — Not getting the product and rude behaviour of delivery boy

We have not received the parcel and delivery boy didn’t came to our house and he told that we should come down to pickup the parcel.He tell lie to us and cancel the parcel he told the company that we want to open the parcel that was a lie alligation to us. The delivery boy name is Amit Rastogi and his mobile jo.[protected]. I want the parcel as soon as possible. We have talk to the customer care and they said that our parcel will be there till evening . We want good service from your company but it is not.