Nykaa.com — Not received the product that I ordered 10-12 days ago and rude behaviour of delivery hoy

I have ordered a product from nykaa but the delivery boy came to our house and refuse to come to our floor and use rude words. He tell the company that we wanted to open the product blocked our number and never came with the product and when we tried to call from another number he blocked that also. He tell to us he will bring the product but take extra charges to come but the delivery is free. His name is Amit Rastogi and his number is [protected]. I think you should look in the matter and ask Amit not to do it again with someone else.