Nykaa.com — not receiving my product yet

Dear nykaa,

I am really disappointed with your services, i ordered my product on 23rd july and got confirmation that will receive my order on 26th july, today is 1st aug and i am still waiting for the same. I complained twice but no one is taking this seriously. I haven't received any call from nykaa till now this is my first order with you and you people treating like this.

If you are getting some trouble for searching my location please do let me know, i'll coordinate you but please deliver my order at the earliest.
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Hi Vim one,

We regret to hear this.

As we are unable to locate any details of your order under your name (Vim one), we request you to please email our support team at [protected]@nykaa.com with your Order Number / registered email ID /Contact no. so that we can address this at the earliest.

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