This is the 11th time following up with Nykaa, be in chats, phone call or email. and I have not received any thing from you. This is absolutely appalling. Each time a new representative comes and I need to explain the whole situation and I am done with it. Every time some representative tells me the same thing - we have escalated the issue, we are sorry, we understand and your case is a priority. If you really had kept this case as priority, it would not have taken 7 freaking days for you to revert back. Every time I call your representative, I am asked to wait for SOME MORE TIME. HOW MUCH TIME DOES IT TAKE FOR YOU TO CALL THE DELIVERY AGENT AND ASK WHERE THE HELL IS THE PACKAGE?? Arent you guys even ashamed of asking for more time from me?'
Today, your representative promised that a supervisor will call me, but as expected NO ONE CALLED ME. Useless customer services!!! When I called in return, another agent told me that YOU WILL HAVE TO WAIT, ITS 7 PM, OUR SUPERVISORS HAVE LEFT and I CANT DO ANYTHING. IS THAT WHY YOU HIRED YOUR CUSTOMER SERVICE AGENTS? FOR BEING USELESS? Do you think my only objective in Life is to follow up with you guys or you are the only ones working here?
AFTER 10 DAYS, NO ONE WILL EVEN REMEMBER AND I WILL BE AT A LOSS HERE. ARE YOU RUNNING A SCAM HERE? TAKE THE MONEY BEFOREHAND, DONT DELIVER AND CLAIM THE DELIVERY IS DONE AND LET THE CUSTOMER SUFFER BY FOLLOWING UP.??? WHAT NONSENSE IS THIS? I am a doctor by profession and I really dont have any more time, money or energy to put up with your nonsense. Was this information helpful? | 
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