Nykaa.com — nykaa not initiating the return

Veeena

from Bengaluru, Karnataka

Address:	Dharwad, Karnataka, 580006
Website:	Nykaa

I ordered night pants and due to size issues and thin quality material i requested for returning the products. They kept on rejecting and when i called and spoke to them they told me post the pictures through mail or nykaa app and i mailed and sent the pictures in their app. There was no response and i called them for inquiry they said the same thing. I mailed nearly10 times and no response at all. They are passing the days just like that so that they can refuse to do so after the provided days. I have only 3 days left to return the product please help me get the products returned and get my money refunded. Nykaa is a fraud and does not value tge customers and their hard earned money. They just want to make their profit by cheating to customers.

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Comments

ArafatSKazi

from Mumbai, Maharashtra

Hi Veena,

This is with reference to your order no.[protected]. We regret to hear that the delivered product was not as per your expectation. We apologize for the inconvenience caused to you.

We would like to inform you that the refund has been initiated from our end. The amount will reflect in your bank account in the next 4-5 business days.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.

kejo

from Jayamkondacholapuram, Tamil Nadu

I ordered on 13dec they tld they have delivered on 18 th December but i didn't get my product worst app .dont buy from nykaa ..i called customer care they are not responding at all..