Nykaa.com — Nykaa sending damaged product to consumers

I had purchased 2 hair oils of same brand and one came with a clear tape attached on its pump and one without... So the one with tape leaked on to the rest of the products. Its very evident that they have sent a damaged bottle.
As i have to travel back to uae the day i saw this I did not have time to return the product.. when i raised the complaint they said they can only help if i return this product. Otherwise consider my money gone. Its their qc teams fault and now im at loss. My money is wasted on this damaged product. ojao