Nykaa.com — Old/Damaged Product Delivered- Denying Replacement | |||
NYK[protected] Nykaa delivered a 3year old eye makeup product: Maybelline New York The tone on tone eye shadow- love on Taupe On requesting a replacement, they denied it. I attached 5 photos with batch no and expiry date being prominent. Request the team to either replace it or provide me a refund for the same. Was this information helpful? | |||
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Oct 11, 2020 Updated by SoumiBiswas NYK[protected]Nykaa delivered a 3year old eye makeup product: Maybelline New York The tone on tone eye shadow- love on Taupe On requesting a replacement, they denied it. I attached 5 photos with batch no and expiry date being prominent. Request the team to either replace it or provide me a refund for the same.   | |||
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+91 92 2220 1010 [Customer Care]
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Apologize for the delay in response.
We regret to learn that you are unhappy with the delivered product.
As we are unable to locate any order under your name, we would request you to provide the below details here or on [protected]@nykaa.com so that we can assist you in a better manner.
● Order number ● Email id used to place the order ● Registered contact number
We hope to hear from you soon.