Nykaa.com — Ordered paid but no products received

Address:	Bangalore, Karnataka, 560095
Website:	www.nykaa.com

I placed an order for 4 products #[protected] on tracking the shipment it shows in transit since 14th September 2016. It has been way too long ago have not received my products. On calling the customer service they hangup repeatedly and then all they say is they will make it a priority and do nothing. The shipment was sent through wowex courier and I did not get any response from them as well.