Nykaa.com — Paid parcel not delivered yet

My paid parcel should be delivered on8th June ..so delivery boy called me at 10.30 am ..but I was busy on duty ...an on on was there at my home..so i told him to put it in front of my door rack ..but he didn't do that..when I reached home at Eve I called him ..he said he will deliver it at evening..but he didn't called me ..even I tried in his number but its not reachable several times it's been ...5 days I didn't get my parcel yet .but in nykaa order page it shows already delivered to me... Please help ... Delivery code #[protected]