Nykaa.com — pathetic services

Pathetic services!
I am a regular customer of nykaa since years, but from last six months every second or third order is either delivered to me in damaged condition or i got the wrong product. I have raised concern everytime about it and they refunded me the money. But recently i again got a wrong delivery and they refuse to return the amount to me saying that since i have raised similar issues in the past they won’t be able to provide any resolution to my problem. Rather than accepting their failures at delivery part, they chose to not return my hard earned money. I won’t recommend this website to anyone.