Nykaa.com — poor delivery service by nykaa | |||
I had made an order with nykaa on 2nd september for an amount of rs. 4915 via order no. Nyk[protected] items). Delivery was mentioned for these products in 5-6 days. On 7th september, it was updated in their order tracking that the items are at a location near mine that is irinjalakuda.. Since then there is no update on status... I have been trying to reach through telephone, emails and facebook. Every time their customer care replies that, they have escalated the matter and will be delivered soon. But the date they are not mentioning.. I am travelling back to uae by 19th september, and i have not received delivery,, nor they are replying on how to get refunded... I feel pity for ordering with nykaa. My bad decision. What can be done? Was this information helpful? | |||
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+91 92 2220 1010 [Customer Care]
104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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This is with reference to your Nykaa order no. NYK[protected]. Apologise for the inconvenience caused to you.
As per our delivery partner’s update, your package has been delivered to you on 18/09/2019. Please write back to us on [protected]@nykaa.com in case you need any further assistance. We would be happy to help.