Nykaa.com — product is missing

Address:

FSN Ecommerce Ventures Pvt Ltd., 104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, Maharashtra, India, Mumbai City, Maharashtra, 400013

Orderid: nyk[protected]; order was placed on 16th june and was delivered on 20th june, have been chasing nykaa since then. This is ridiculous i ordered products from nykaa have not received all the products... Sent email and contacted customer care but still they are rigid that everything was sent from their end
Now i m getting email from nykaa no resolution required.

What u guys mean sent partial order and take full amount from customer for nothing
What u think we have money from trees to give it you guys
I need my products or my money
Worst customer experience

I want to give 0 rating
I have not got my products i paid the money for nothing

Take your half products back and refund my full amount why i have to pay for that bloody cheap products and what i received nothing that’s ridiculous