Nykaa.com — Product not getting delivered

Address:

A04, Student Village 4, Indian School of Business, Gachibowli, Hyderabad, Telangana, 500111

Order ID:- NYK[protected]

I placed the order on 17th august. It was supposed to be delivered by 21st august. The order has come to Hyderabad. But, it is stuck somewhere in Hyderabad. It keeps on showing "On hold. Destination unable to receive Hyderabad_Shamshbd_H (Telangana)" message. Please look into and deliver the order as soon as possible.

Thanks in advance!!!