Nykaa.com — product was never received

Address:

411036

I have ordered 3-4 product on 2 may 2019 and it was supposed to get delivered by 7 th. I received a message showing the order is delivered but i have never received the order. Upon contacting the customer support.. They either ask to wait for 24 hrs or they just simply disconnect the call.
This the worst customer support i have ever experienced from any e commerce company specialy it is coming from a brand called nyka

Please don't run a business if you can't handle it period