Nykaa.com — received wrong products

I ordered maybelline fit me translucent powder of shade 15 and 20 and eyeliner also from maybelline of cost 1290rs.. But recieved fiama shampoo, dove roll on, nyka lip balm of cost 300rs overall.. And the courier boy din give products at doorstep he gave it to watchman and went.. When i raised request for the same these people told to share products i recieved and invoice of that.. I shared everything but after two days also it was in pending state so called them and asked they said we will escalate the same and it will resolved under priority.. But no change.. So started calling everyday still the same response but no further process.. And mailed them for the same again the same.. Now they rejected my request..
Such a hopeless sight.. Hopeless customer support.. These guys thought we have so much money so spending on this useless sight simply.. Now m not getting what to do seriously.. But i want my money back at any cost.. I don’t want to leave my money to these frauds..