Nykaa.com — refund not credited from past 20 days

I have raised my order on. Please find the below order number
Order # nyk[protected]

The order was cancelled on 30-apr-2019

Every time when i call the customer support i have to go through giving the information in same way and they would say that they will check with their refund team and they simply cut my call. I have the screenshots and the call logs of how irresponsible there customer care is

I have been calling nykaa from past 20 days and they are simply playing around
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I ordered and cancel 595/- .but they doesn't credited my money from around month.they said we credited before 22nd of this month.but they don't credited.I don't get my refund 595/-ORDER #
Total ₹595
NYK[protected]
Please refund my money.else I will against complaint on nykaa
I had placed an order in nykaa on April but it's almost a month and till now the product is not delivered, but the delivery status shows it as "delivered". I have already paid the money but haven't received the product yet. The customer care center also not responding properly. I need my money back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nykaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1113
    Pending
    0
    Resolved
    70
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information