Nykaa.com — return for products ordered on 10 april 2019

Address:104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai City, Maharashtra, 400013

Nyk[protected]
St. Ives skin renewing collagen elastin body lotion
Aveeno daily moisturizing lotion for dry skin
Real techniques foundation brush
Nyk[protected]
The body shop vitamin c glow boosting moisturiser
The body shop strawberry body butter

The orders were placed by mistake and i contacted the team to help me return the product the day it was delivered but they are not helping me to return it, the product are unused and kept sealed as it was delivered, they cannot force me to keep the products which are not supposed to be kept. They are of no use to me, i need my refund back.
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I don't know why my delivery failed so i request u to refund my cash back
Thankyou
Dear Customer,

We apologize for the inconvenience caused to you.

We request you to kindly share your Order Number and we will get back to you within the next 24 hours.

We are looking forward for your response.

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    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
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