Nykaa.com — Shipment not received instead of making advance payment

Address:	110092
Website:	www.nykaa.com

I have booked the order on 29 may 17 order #[protected] — the order was transfered in 2 shipments — shipment 1 vide airway # p[protected] is received on 3rd june 1y but the shipment 2 vide airway #[protected] of holisol courier is still not received — continuously following with nykaa —
Every mail they are asking for 4-5 wd time — they are not able to understand that the payment is made in advance —
Pls take necessary action

Regards

Pratibha