Nykaa.com — two orders cancelled without proper intimation

Address:781028

Two of my orders got cancelled becos the delivery boy did not give proper intimation. On the first time, i simply got a message that my order was cancelled, which i never did.
Today once again, i recd a missed call from a nos and when i call back the delivery person dont pick up. I have raised my concern in the nykaa app, but there was no option to complain about that. So i had to choose the option "was not available during delivery"and set trw's date for delivery. Now i want that the product should be delivered tomorrow latest by 11 am.!
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Hi Risha,

We deeply apologize for the inconvenience caused to you.

As we have checked, your issue has been addressed by our customer service personnel. Please do refer to Ticket #5634270(email) for more details.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.

Regards,
Team Nykaa

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