Nykaa.com — Unethical behavior

Address:	411006
Website:	nykaa.com

Order[protected] includes Maybelline Lip Smooth Color Bloom, but instead they sent me some nail paint. [nykaa support ticket id 649682]

Also, for one of the product, L'Oreal Paris True Match Genius 4-In-1 Compact Foundation product, mfg date is nov/2015. If expiration year is 2018, is it okay to send products from 2015? [nykaa order id[protected] ]

I raised the complaint and they sent me back the same product.

It has been a week and I haven't received any reply from nykaa team.
I tried to contact customer care, number provided in website, via twitter, facebook, but all in vain.