Nykaa.com — Wishcare hair growth serum concentrate - resdensyl, anagain, caffine, biotin, keratin & rice water | 30ml

Subject: Refund Issued to Incorrect UPI Account – Request for Immediate Resolution

Dear Nykaa Customer Support Team,

I am writing to bring to your attention an issue regarding my recent order. I had placed an order for Wishcare Hair Serum (₹699). However, I was surprised to see that the refund has been processed to a different UPI account than the one I originally used for payment.

Order Details:

Product: Wishcare Hair Serum

Amount: ₹699

Issue: Refund credited to an unknown/incorrect UPI ID

I request you to kindly look into this matter urgently. Please initiate the refund again to the correct UPI account that was used for payment and provide confirmation once the issue has been resolved.

I am attaching all relevant screenshots/transaction details for your reference (if needed).

I look forward to a prompt resolution.

Thank you.

Sincerely,
Anugya Shrivastava
[protected]
NYK[protected]